ezp® Jumpsuit Delivery Options
Please find all delivery information below. If you have any questions or would like to enquire about a special delivery option, please get in touch by emailing orders@weareleim.com.
How long will a 'Made to Order' order take?
For orders that are made to order, please allow 3 to 4 weeks from order date to ship date.
If you need an up to date time or you are in a particular rush (besides just lots of excitement for your jumpsuit!) please contact me and I’ll see what we can do.
How long will a 'Ready to Send' order take?
If you have ordered a style from the ready to send part of the collection, I will do my best to send your jumpsuit as soon as I can, typically within 2-3 days.
What shipping options do I offer?
I ship orders worldwide for free. This is a tracked and signed (where possible) service and your order is insured.
If you require specific shipping, please get in touch (hello@weareleim.com) with me before ordering. There may be a charge for this (I can confirm once we have spoken!)
How long does shipping take?
These shipping times are approximate and are from the dates of despatch, not necessarily the date you have ordered.
For mainland UK, Highlands & Islands of Scotland and Wales, I send with Royal Mail 24-Hour Tracked and Signed.
For Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Greece, Guernsey, Northern Ireland and the Republic of Ireland, Isle of Man, Italy, Jersey, Liechtenstein, Luxembourg, Malta, Monaco, Netherlands, Norway, Sweden and Switzerland I send with Royal Mail International Tracked & Signed and this will take between 3-7 working days.
For the rest of the world, including USA & Canada, South Africa, Australia and New Zealand and Asia I use Royal Mail International Tracked & Signed and this takes between 5 and 15 days.
Different couriers are used to deliver the ezp® Jumpsuits products. You order will be delivered to you within the stated delivery times above, unless there is an event outside of my control. If a delivery is delayed or does not reach you at all, please contact me and I’ll do the best I can to ensure I can get this to you. Events outside of our control include, but are not limited to, adverse weather conditions, strike actions, vehicle breakdown, traffic congestion, courier overcapacity, etc.
You are responsible for the delivery details provided when you place your order. Should you provide an incorrect address or post code, you should notify me immediately. I will endeavour to deliver your order to the revised address. If it’s not possible to make the delivery to the revised address, I cannot be held responsible for this loss.
All goods and products are packaged and delivered securely in fully recyclable packaging - including the tape!
Does Leim offer returns and exchanges?
You are able to return your order for an exchange or refund within 30 days of the shipping date (you will receive an email when your order as shipped)
Returns will be processed as long as the jumpsuit has not been worn and has no damage or marks.
Returns are at your own risk and I cannot accept responsibility for their arrival with me, so please keep your receipt when you send!
If you require alteration of your made to order jumpsuit, you must contact me within 30 days of your shipment date. Free alteration requests outside of this window may not be accepted and there will be a charge involved.